Human-centric hospitality service
Why hospitality remains a profoundly human craft, and how educators protect that in an automated age.


CMA · FIH · BEd (Hons) · FRCCA · HMCGC
“Human-centric excellence in hospitality education.”
An influential leader in hospitality education, training and professional development — former Dean and Head of the London School of Hospitality and Tourism at the University of West London, and co-author of textbooks that have sold more than two million copies across 140 countries.


Chairman
International Hospitality Council (IHC), London

Chairman of the Grand Jury
International Young Chef Olympiad (YCO)

Professor Emeritus & Principal Mentor
International Institute of Hotel Management (IIHM)
Executive Director in Residence
Sheffield Hallam University

Former Dean & Head of School
London School of Hospitality and Tourism, University of West London


Multiple editions · with Victor Ceserani, John Campbell et al.
The definitive practical handbook for professional cookery students worldwide, underpinning craft training in colleges across four continents.
13+ editions · with Patricia Paskins, Neil Rippington et al.
The cornerstone text for hospitality supervision, operational control, commodities and culinary management.
Why hospitality remains a profoundly human craft, and how educators protect that in an automated age.
Balancing emerging technology with craft skill, judgement and emotional intelligence in the curriculum.
Embedding responsible sourcing, waste reduction and stewardship into vocational and degree frameworks.

